Frequently asked questions

CozumelMusic.com is a community guide to live music on the island. Find upcoming shows, discover artists and venues, and help keep the local music scene connected.

Yes. Browsing the calendar, creating an account, and artist and venue profiles are free. If you would like to help keep the site going, visit Support Us.

No. Anyone can browse Shows, Artists and Venues. You need a verified account to suggest shows, request profile access, or share photos, video links and reviews.

All show dates and times are for Cozumel. If you are visiting or adding a show from somewhere else, use the local time in Cozumel.

Open Shows and search by artist, venue or event name. You can also browse upcoming shows on an artist or venue profile. Use Map & directions where available.

Use Report an error beside the show and tell us what needs correcting. Include the correct date, time or venue if you know it. You may leave your email so we can follow up. Schedules can change, so check with the artist or venue if you need confirmation before heading out.

Open Create an account, enter your email and a password of at least 10 characters, and request your verification code. Enter the eight-digit code sent to your email to finish creating your account. If it does not arrive, check your spam folder.

Yes. During registration, choose the option for an existing Cozumel Music calendar login and enter those credentials. Your new website password can be different. Linking the accounts does not automatically give you permission to edit artist or venue profiles.

Sign in, find your profile in Artists or Venues, and choose Claim this profile. Select your role and explain your connection or authorization. Submit the request for review. You can check its status in My dashboard. After approval, the profile appears under My profiles with an editing link.

First search the directory to avoid duplicates. Then open My dashboard, expand Add or claim an artist or venue, and choose Add an artist / band or Add a venue. Submit the name and explain your affiliation. Once approved, you can fill in the new profile.

Yes. A band member, owner, manager, booking contact or authorized helper can request access. Explain whom you represent and who has authorized you to help. Each person should use their own account. Access is reviewed before approval.

Contact the calendar manager or support@cozumelmusic.com to request additional access. A profile can have more than one approved representative. Please do not create a duplicate profile.

Artists can add a biography, category, genre, sound, main photo, gallery, website, Facebook, and public video and music links. Venues can add a description, photos, address, map link, public phone, hours, music schedule, visitor information and social links. Upcoming shows come from the calendar, so add gigs through Add an Event rather than only mentioning them in your biography.

Sign in and choose Add an Event. Select the artist and venue from the suggestions when possible. Enter the category, date and Cozumel time, and add any useful details or a flier. Check the information and submit. The receipt will tell you whether the show has been published or is waiting for review.

Shows connected to a published artist or venue profile you are approved to manage can publish immediately. Other show suggestions go to the calendar manager for approval. A pending suggestion is not on the public calendar yet.

Yes. Use the Repeat options to create a repeating schedule, such as every Friday. Choose the first date and an optional final date. You can also create daily, monthly and other supported schedules. For a show continuing after midnight, set the end date to the following day.

Yes. Upload a JPG, PNG or WebP image up to 12 MB when adding a show, or use Add or replace a flier on a show you can manage. For a dated poster, choose One show date; for an undated regular schedule, choose Whole repeating series. Fill in the show’s date and time fields too.

Open Manage my shows from your dashboard and select the show or series. You can edit a single show or one occurrence, cancel one date, or end a repeating series. Use End the series to preserve past shows; deleting the entire series also removes earlier occurrences. If you cannot manage the listing, use Report an error or contact the calendar manager.

A show can appear on your profile even if someone else entered it. Manage my shows covers your own published website submissions while you retain approved access to the related artist or venue. Older calendar entries and shows submitted by other people may need a calendar manager’s help.

Yes. You only need a verified account. Find an artist or venue, open its profile and choose Contribute to this profile. You can submit photos, a public video link or a show review. You can also suggest a missing show through Add an Event.

Share relevant photos you have permission to publish, public video links, and reviews of shows you attended. Photo submissions allow up to five JPG, PNG or WebP images, up to 12 MB each. For a review, choose the past show or enter its details if it is missing, add a title and public name, and write about the performance and your experience. Your review can include photos.

Photos and videos are reviewed by a profile representative or administrator. Show reviews go to the calendar manager. Open My contributions from your dashboard to see status and feedback. If changes are requested for a review, revise and resubmit it.

Your account email is not shown with your community review; the public name you enter is displayed instead. Information you add to a public biography, public contact field or contribution may be visible. Read our Privacy Policy for more information.

Encourage artists and venues to claim and complete their profiles, share the calendar and profile links, report outdated information, and go out to support local music. You can also subscribe to the newsletter on the homepage or visit Support Us.

Email support@cozumelmusic.com. Include the relevant profile or show link and describe what you need. For access problems, include the email address you registered with. Please never send your password.